Whether your dog just got their new bowl, or you have a question about sizes, colors, or care — we’re here to help you and your pet every step of the way. Our team of pet lovers is ready to assist with anything from orders and returns to product details and recommendations.
🕒 Customer Service Hours
Monday – Saturday: 7:00 AM – 4:00 PM PST
Sunday: Closed (our pets need weekend belly rubs too)
📬 Reach Out
By Phone
📞 1-858-909-2110
We’re happy to talk bowls, orders, or anything in between.
By Email
✉️ Email Us
Please include your order number and as many details as possible — it helps us help you faster.
(For returns, email Returns)
🐾 Our Locations
While we don’t have a walk-in storefront, our fulfillment centers are always busy behind the scenes — packing every order with care so your pet’s essentials arrive quickly and safely.
Las Vegas, Nevada — Headquarters & Western Fulfillment Center
6251 Howdy Wells Ave
Las Vegas, NV 89115